Special Occasions Photo Booth Logo - Gold Stockton
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FAQs

Got questions about our photo booths, packages, or booking process? Look no further! Here are the answers to some of the most common questions we receive from our clients.

Frequently Asked Questions

Everything You Need to Know About Our Photo Booth Services

We are a 5-star photo booth company. We provide high-quality customer service and photo booths. All of our photo booths are state-of-the-art and ADA-compliant. We are fully insured and go above and beyond to create a custom and unforgettable event for you.
You can book directly on our booking page or you can give us a call at (209) 905-9355
We suggest booking as soon as possible to secure your date. Our photo booths are in high demand and book fast.
You can place a $200 non-refundable retainer to secure your date.
You can place a $200 non-refundable retainer to secure your date.

We accept many forms of payments:

  • Cash
  • Checks (10-day hold on all checks)
  • All major credit cards
  • Debit cards
  • Zelle
  • Venmo
  • Cash App
  • Paypal
  • Trade (Trade work with other companies)
Yes, we offer 0% interest payment plans. After your initial deposit is paid, you can set up weekly or monthly payment plans.
Your payment is due in full 1 month after booking. If you like to set up a payment plan, then you can break it up into weekly or monthly payments, up to 3 weeks before your event. If your event is less than two weeks, your payment is due in full, on the day of booking.
Let us know if you are interested in setting up a payment plan. If your event qualifies, then we will set up a weekly or monthly should that accommodates you and your budget.

Online

  1. Navigate to our booking page and choose a pre-made package and add-ons for your event.
  2. Book and pay online
  3. After 24rs a representative will contact you to go over your booking details.
  4. Sign the contract within 5 days of booking
  5. Done!

Over the phone

  1. Call us to make a custom package or pick a pre-made package.
  2. A representative will send you questions to answer.
  3. Once questions are sent back a representative will send you a proposal.
  4. Accept or amend the proposal (please read carefully).
  5. Make a $100 non-refundable deposit.
  6. Sign the contract within 5 days of booking.
  7. Done!
Yes, our office is located at 1214 E Poplar St. Stockton CA 95205. To visit our office please schedule an appointment in advance. This will provide you with an opportunity to personally view our booths and select your preferred backdrop and props.
Yes, we are fully insured and licensed. Adjustments to insurance can be made to fit the venue’s needs.

We have 3 high-quality booth:

  1. 360 Booth- Captures a 360-degree video (accommodate up to 10 guests)
    • VIP Platform booth (1-4 guests)
    • XL Top Spinner (1-15 guests) ADA Compliant
  2. Miami Mirror Booth- Elegant & Seek. Highest quality photos. Runs off a DSLR camera.
  3. Reflection Mirror Booth- Compact, perfect for digital. Offers Gifs and Boomagen options) Runs of a 5th generation iPad.
  4. Arora Booth- DSLR quality with a sleek corporate look.
  5. Paparazzi Booth- video booth with 5 cameras that record with special effects to create one amazing video. Recommended for the Hollywood feel & look.
  6. Indigo Booth-Compact, perfect for digital. Offers Gifs and Boomagen options) Runs of a 5th generation iPad.

 

Read more about our Rentals : https://specialoccasionspartyrentals.com/rentals/ 

Yes, we have lots of fun add-ons such as green screens, memory, USB of digital copies of photos, enclosures and so much more
We recommend 3 hours for events with 100-200 guests. For business or cooperate events with more than 300 guests we recommend 4-8 hours
We offer 30 minutes at any given time before or during your event. Any time after 30 minutes will be paid at 80% of the regular hourly rate. A minimum of 30 minutes must be purchased and paid in advance of 20 minutes before extra ideal time is needed. If payment is not paid we will deduct that from your end time.
Yes, extra hours can be added on. Extra will be charged at the regular rate. If you used a cupon or got a discount you will not get that same price. Extra time can be purchased in a minimum of 30 minutes. Extra time must be paid 20 minutes before the original time ends.
Yes, and no. Our 360 is great for outdoor events, but depending on the time of the day, shadowing in our video might show. Our 2 mirror booths, being that there are mirrors, must be put in the shade. The quality of the screen and prints might be affected by the light of the sun’s reflection. Not recommended for outdoor use, unless you have it in a very shady area under a fully covered canopy.
You can add- on a 10×10 black-out canopy from us for $100 at the time of purchase or any time up to 2hrs before your event. If no shaded areas are provided or a covering at the time of setup, the photo booth attendant will not set up and your payments will not be refunded.
Yes, you must provide your own power source. If you can’t then please add our generator at the time of checkout or anytime up to 24hrs before your event. We charge $150 for 2-3hrs and $25 for each additional 30 minutes
We understand that the weather is unpredictable. Wind can blow props off tables or backdrops and enclousers over. We try our best to secure enclosures and backdrops but they might not be able to be used under unfosen heavy winds. Events might get cut short for unseen rain as it can damage the booth and set up. If at a house we can move inside but if not we must pack up. In this unforeseen incident, a refund will not be given.

360

  • Set up: 2-3 hrs
  • Clean Up: 1hr

Miami

  • Set up: 1-2 hrs
  • Ckean up 45 min

Reflection

  • Set up :1-1 1/2 hrs
  • Clean up: 45 min

360

  • 15 x15 space is needed
  • 9 ft high ( no low ceilings, if indoors)

Photo Booths

  • 10×10 space is needed

 

If adequate space is unavailable, the attendant might not set up the prop table or backdrop due to lack of space. A refund will not be given

No, we will provide internet if the venue does not provide one. Though we prefer to use the venue or customer’s internet for faster digital videos and photos.
No problem. If there’s no internet your digital photos and videos will not be received until a good connection is found. In the worst-case scenario, your guest will receive their photos and videos when the event is over and the attendant returns home to connect to high-speed internet. Be assured that they will receive them. Better late than never
Yes, if you like all the copies you can add that on during checkout. USB and downloadable links are $100. Digital copies are a great way to remember all the fun that was captured at your event. Never lose a photo with your digital copy. Make copies any time any wear.

It’s a 2×6 or 4×6 photo outlay design

add photos

It’s a 2×6 or 4×6 photo outlay design that matches your invitation, flyer or theme
Yes, but it would be considered branding and there is a fee. $50 to put each log, Qr code, or business information on.

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Special Occasions Photo Booth
1214 E Poplar St, Stockton, CA 95205

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